Shipping & Pick-up
Currently, shipping is only available in the United States of America. Due to the hazardous nature of many chemical products, some shipping options are restricted.
For customers near our El Reno, Oklahoma location, local pick-up or delivery is available.
When you place an order, we will estimate the shipping timeline for you based on the availability of your items and the shipping options you choose. Depending on the shipping option you choose, shipping timeline estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Returns Policy
You may return most new, unopened items within 5 days of delivery for a full refund. We'll also contribute to the return shipping costs if the return is a result of our error (you received an incorrect item).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.